Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, apply as a dealer, or contact us for support. This includes your name, email address, phone number, postal address, and payment information. We also collect technical data such as IP addresses, browser type, and pages visited through cookies and analytics tools.
2. How We Use Your Information
Your information is used to process transactions and manage your account, communicate with you about orders and services, send promotional emails (only with your consent), improve our products and website, comply with legal obligations, and prevent fraud and maintain the security of our platform.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and conducting our business (such as payment processors, shipping partners, and cloud infrastructure providers), provided they agree to keep this information confidential.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.
5. Security
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and secure payment processing. However, no method of transmission over the internet is 100% secure.
6. Cookies
We use essential cookies to operate the website (authentication, cart), functional cookies for preferences, and analytics cookies to understand traffic patterns. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, contact us at sales@cmibattery.com.
8. Contact Us
For any privacy-related queries, contact: Chinna Mayil Industries, No. J31/1, ISP Godown, Mohan Block, Kurumbapalayam Pirivu, Sundrapuram Road, Madukkarai Post, Coimbatore – 641105. Email: sales@cmibattery.com. Phone: 0 422 422 7227.